Chatline

Say hello to every visitor, the right way.

A friendly chat box for your website. Each client of yours gets their own page, their own team and their own reports. New chats find the agent with the most room, and nobody waits for a reply that is not coming.

The website chat is ready now. Other channels are switched on when you ask for them.

Meera is full and Kabir is away, so the next chat goes to Arjun.

Three small moments, handled

This is what happens in the minute someone writes to you.

A visitor says hi

They type in the chat box on your site. No account, no form, no app to install.

Everyone gets a turn

If your team is full, visitors see their place in line. Nobody is left staring at a blank box.

An agent answers

The chat lands with the agent who has the fewest open chats, and the reply shows up right away.

Meet people where they already are

Website chat is ready now. The rest are switched on for you when you ask. Voice calls are coming. See every channel →

  • Website live chatIncluded
  • EmailOn request
  • WhatsAppOn request
  • TelegramOn request
  • SMSOn request
  • Facebook MessengerOn request
  • InstagramOn request
  • TikTokOn request
  • LINEOn request
  • X (Twitter)On request
  • API channelOn request
  • Voice callsUpcoming

Pay for agents, not for chats

No charge per visitor or per conversation. Prices are examples until final rates are set.

Starter

$29 a month

For a small team getting started.

  • 1 admin
  • 5 agents
  • Live chat page with your own link
  • Queue and automatic assignment

Business

$79 a month

For growing support teams.

  • Everything in Starter
  • 10 more agents (15 in total)
  • Per-agent chat limits
  • Priority support

Enterprise

Custom

Custom size, limits and support.

  • Everything in Business
  • Agent count of your choice
  • Custom limits and terms
  • Dedicated support contact

Compare plans

Questions people ask

Do my visitors need an account?

No. They open the chat box and start typing.

What if nobody is online?

Visitors see a short form and leave a message. Your team sees it when they are back.

Can each client have their own team?

Yes. Each client has its own agents, chat page and reports, kept apart from every other client.

Which channels work today?

Website chat is ready now. Email, messaging apps and the rest are switched on per installation when you ask. Voice calls are coming.

How is it priced?

By the number of agents. There is no charge per chat or per visitor.

How do we start?

Request a demo. We set up a demo client for you and send a private link to choose a password.

Can we sign in with our company account?

Single sign-on is part of the product. Ask us how it fits your setup.

Come and say hello

Tell us about your team and we will set up a demo client you can try.